Text transcript of video:

Hello! My name is Graham Welton.

I have explained about E&V training but this is different the training called Mystery Shopping training.

What is Mystery Shopping? Mystery shopper involve with visiting places as mystery shopper such as hospital. Mysteriously to collect information then past to HW to gather information to highlight deaf suffering, report could make some impact to highlight barriers as such you don’t have to face this alone. You can be part of mystery shopper’s training to teach you how to collect information, you being part of the team Healthwatch.

It is important to be part of this deaf people involving training to be empowered as this as part of BDA to empower deaf people to be part of the Mystery Shopper team. We need more deaf people from 13 boroughs of London - Barking & Dagenham, Barnet, Camden, City of London, Enfield, Hackney, Haringey, Havering, Islington, Newham, Redbridge, Tower hamlets and Waltham Forest.

Training when:

Tuesday 3rd November 2015 10am – 3pm
Location: Ripple Centre 121 – 125 Ripple Road, Barking IG11 7FN

Wednesday 11th November 2015 10am – 3pm
Location: Redbridge CVS, 5th Floor, Forest House, 16 – 20 Clements Road, Ilford IG1 1BA

Friday 27th November 2015, 10am – 3pm
Location: ORT House, 126 Albert Street, London NW1 7NE

Friday 4th December 2015 10am – 3pm
Location: Community House, 311 Fore Street, Edmonton N9 0PZ

Please contact me for further information. To request a booking form you can request interpreter / palantypist / STTR. Food provided your (Dietary requirement).

Please contact me on cdolondon@bda.org.uk - mobile text/SMS: 07814675210

Or contact ian@ianbeever.com - mobile text/SMS: 07841 044991

Remember this is good opportunity for you to get involve.

Only you can make an impact (to make the different).

This is good for your future to upgrade your CV, to build up your skills, knowledge, to make some impact.

You don’t have to do this alone to suffer this, is about being part of the team.

Please remember you must be part of any above boroughs

Thank you.

To download a flyer copy - click here.